Process Associate

Skills:
Computer Literacy, Spoken English, Fluent English, Communication Skills, Client Relations, Client Coordination,

Position/Role Process Associate

Location Gandhinagar, Gujarat

Educational Qualification - Graduate in any Stream Experience 0 to 1 Year in BPO/ITES, Freshers are also eligible

Role Process Associate

Salary 3.8 LPA Maximum

We are looking for who will be responsible for handling administrative, email, and other support for our US-based clients. You will learn & work on client-specific projects and deliver high-quality work under minimum supervision. You will be expected to acquire and maintain proficiency in the Bank's policies and procedures and adhere to all laws, rules, and regulations that apply to your conduct and the work you will be performing. The ideal candidate must be a quick learner and multitasker, who can deliver high-quality work under minimum supervision.

Roles & Responsibilities

Handle client-specific administrative tasks

Coordinate with all other parties to complete work Deliver work within the given time frame.

Troubleshoot discrepancies and take steps to resolve issues.

Requirements & Skills

Ability to work in a fast-paced environment.

Ability to work well in a team environment as well as independently.

Strong attention to detail

Ability to handle workload pressure and meet deadlines.

Ability to interact with outside customers when needed.

Good problem-solving skills

Ability to work with large data sets.

Basic knowledge of Microsoft Office, including Excel

Excellent communication skills, both verbal and written

Strong commitment to customer service and quality

Must be able to work in Night Shift.