Store Manager
Reliance Retail
Date: 4 weeks ago
City: Roorkee, Uttarakhand
Salary:
₹600,000
-
₹800,000
per year
Contract type: Full time
Skills:
Inventory Management, Visual Merchandising, Customer Service, Team Leadership, Sales Analysis, Budgeting, Vendor Management, Retail Operations,
Job Purpose
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Education Qualifications
Graduation/ Post Graduation
Key Responsibilities
Inventory Management, Visual Merchandising, Customer Service, Team Leadership, Sales Analysis, Budgeting, Vendor Management, Retail Operations,
Job Purpose
Manages the Store P&L and driving sales through efficient store operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.
Education Qualifications
Graduation/ Post Graduation
Key Responsibilities
- Set store sales plans and quotas aligned with business objectives.
- Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy.
- Implement production, productivity, quality, and customer service standards.
- Recommend product lines and ensure appropriate merchandise mix.
- Drive sales, margin, shrink control, inventory management and cost optimization.
- Manage commercials and statutory compliance.
- Manage performance and foster teamwork among store staff.
- Identify and develop talent for critical positions.
- Address customer feedback to improve service and processes.
- Stay updated on competition and manage customer escalations.
- Drive local events and promotions as per marketing calendar.
- Promote a "Customer Obsessed Culture" to prioritize customer centricity.
- Business Management: Gross Margin, SOH Segment & Brand mix
- Discount Management
- Brand share
- Finance - Paper/card VM Implementation.
- Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL.
- Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards.
- People Management.
- Business Acumen - profitability, Competition.
- Jio Business - Activations, Recharges, CAF Rejections
- Functional Competencies
- Operational Effectiveness
- Finance Management
- Analysis and Problem Solving
- Results Orientation
- Behavioural Competencies
- Self-Development
- Emotional Intelligence
- Customer Service Orientation
- People Management
- Communication
- Teamwork and Collaboration
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Jr. Desk Compliance
Paths Management Services,
Roorkee, Uttarakhand
17 hours ago
DescriptionJr. Desk Compliance ManagerPaths is a full-scale, vertically integrated affordable housing developer, builder, and operator. Since 2004, the Paths team created and preserved high-quality affordable housing across the U.S. that enhances communities and helps residents build better lives. With over 14,000 units across 13 states under management and more than 500 employees, Paths manages a suite of capabilities spanning the...
Instrumentation and SCADA Engineer
PI Industries Ltd,
Roorkee, Uttarakhand
1 week ago
Position DescriptionBusiness Division CSM AgchemDepartmentEngineeringLocation JambusarPosition TitleExecutive / Sr. Executive - InstrumentationReporting to (Title)Sr. Manager - InstrumentationLevelExecutivePosition PurposeThe Position is overall responsible to plan, execute and perform Instrumentation maintenance and installation activities safely while meeting all statutory and organizational requirements within budgeted costs and time. Helping manager - Instrumentation to prepare budgets of respective areas. Perform equal to business and...
Team Member - Operations & Maintenance
PI Industries Ltd,
Roorkee, Uttarakhand
1 week ago
Position DescriptionBusiness DivisionR&DDepartment : EngineeringLocation: UdaipurPosition TitleUtility OperatorLevelA3Reporting ToManager - Utility & BoilerPosition Purpose Operation of Brine chilling Plant & Chillers Operation of cooling towers Operation of Nitrogen Plant Operation of RO Operation of Air Compressor Operation of Thermic Fluid Heater Monitor, troubleshoot & repair malfunction of utility equipment’s Strategic ResponsibilitiesMonitor, troubleshoot & repair malfunction of utility equipment’sOperational Responsibilities Operation...