Sr Manager – Sales, North India

Synopsis of the role

responsible to oversee the relationship with the important clients in the North region. He/she will be responsible for obtaining and maintaining the long-term key customers by comprehending their requirements and fulfilling them. He/she will need to be apt in building strong relationships with the strategic customers. The goal is to contribute in sustaining and growing our business to achieve long-term success.

What You’ll Do

• Develop trust relationships with a portfolio of Key clients in the North and ensure they do not turn to competition.
• Acquire a thorough understanding of key customers’ needs and requirements thereby expanding the relationship with them.
• Ensure that the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between the key customers and internal teams.
• Resolve any issues and problems faced by the customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  
  

What Experience You Need

• You should be willing to work from our Gurugram Office.
• Graduate and Post Graduate from a premier institute.
• Min 5 to 7 years of work experience in a Bank and/or Financial Services Institution and/or IT software/Solutions Organization.
• Good understanding of key banking processes within Banks & Financial Institutions (for e.g. Retail & Commercial Lending processes, Risk and Collections, or Marketing & Acquisition related processes).
• Proven experience as a Key Account Manager/Relationship Manager/Account Director.
• Experience in sales and providing solutions-based services on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
  
  

What Could Set You Apart

• Should have the ability to translate clients’ business problems, requirements and challenges into analytics/sales solutions.
• Good understanding of key banking processes within Banking and Non-Banking Financial services organizations
• Good understanding of financial and bureau products.
• Excellent interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent planning and prioritization skills
• Ability to drive consultative sales
• Ability to negotiate and bring deals to closure