Senior Process Executive-Voice

Cognizant


Date: 1 day ago
City: Hyderabad, Telangana
Contract type: Full time
Job Summary

Working on the moderation of the listings and making sure 98 accuracy is maintained Making sure the listing are completed within the defined SLATAT time Should be able to work independently and understand hisher performance metrics Track hisher own performance need improvise based on the business requirement

Responsibilities

Should be able to manage his her own performance Need to be very judgmental in order to make sure that the correct information updated on the map front Should be focused to achieve 100 user satisfaction and zero client or customer escalations

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