Process Executive

Infosys BPM


Date: 6 hours ago
City: Bengaluru, Karnataka
Contract type: Full time
The role requires to handle customer service queries / Technical queries through calls while delivering Excellent feedback

  • Should have excellent communication Skills
  • Provide appropriate solutions and alternatives within the time limits
  • Responds to customer queries by understanding the enquiry.
  • Resolve customer complaints and issues in a timely and professional manner
  • Should be okay for pre sales
  • Should have Empathy and take responsibility
  • Should be comfortable to work in complete Night Shift
  • Should be comfortable to work from Office.
  • Should be comfortable to take Inbound customer calls (Approx 30-40 Calls per day). Location of Posting: Bangalore Experience – 0 -1 Years Shifts: Australian Shifts Education: Any Graduate Work From Office is mandatory

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