Manager - Facilities

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us .

Duties & Responsibilities

• Prepare and implement all Standard Operational Procedures and Policies related to Facilities Management for BMS Hyderabad site.
• Oversee the upkeep of indoor plants and take necessary action if required.
• Oversee the pantry equipment and reprographic equipment operations, identify issues, and take necessary actions.
• Take rounds of the facility regularly to identify issues in Housekeeping/Security and Cafeteria etc. and escalate the same to service provider. Ensure service provider rectifies the escalations and reports.
• Be a part of the soft service Committee, Safety Committee, conduct monthly meetings with employees. Ensure escalations are noted and rectified.
• Be accessible for all FM related escalations/ issues at site.
  
  

Oversee the Helpdesk work process

• Provide management advice to Helpdesk operators for escalated issues.
• Ensure immediate response to Priority Calls/ FM tickets.
• Ensure planning and execution of all preparation required for Conferences/meetings of the BMS Hyderabad as well as VIP visits scheduled at site.
• Ensure approving Visitor entry tickets.
• Track and report Helpdesk SN tickets and escalate pending issues/bottle necks.
  
  

Oversee the Mailroom process

• Provide management advice to Helpdesk operators for escalated issues.
• Prepare and report Trackers/delays.
  
  

Oversee the Front Office function

• Ensure visitors are promptly attended to by the Front Office Executives (FOE).
• Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep.
• Ensure the FOE has placed newspapers and magazines in the reception.
  
  

Oversee the Housekeeping Services

• Seek data on turnout and attendance from Service provider on daily basis.
• Take facility rounds and update HK in charge on rectifications.
• Meet the housekeeping in charge to discuss and communicate priorities for the shift and address complaints.
  
  

Oversee Cafeteria Services

• Conduct Cafeteria Committee meetings.
• Work with Service provider on implementing the minutes of meetings and corrective actions.
• Ensure that the caterers maintain the highest standards of hygiene in the services area.
• Ensure that the quality and quantity of the food supplies meet the BMS standards.
• Track consumption analysis daily.
  
  

Hospitality Services

• Implement and review standards of services provided in housekeeping and catering.
• Provide logistic support for events and visitor management.
  
  

Transport Services

• Oversee Transport operations.
• Plan and deploy transport operations across DC's.
• Explore innovative ways/alternative in transport management.
• Work with service providers to address business continuity scenarios.
• Negotiate and execute corporate deals with travel vendors.
• Negotiate all terms and conditions with travel vendors.
• Improve overall operational efficiency and SLA adherence.
  
  

Administration and logistics Services

• Review and recommend facilities/ Transportation related bills and documents for approvals.
• Liaise with concerned authorities for regulatory compliance and company requirements.
• Negotiate deals with vendors.
• Review cost control measures for all areas and nurture vendor relations.
  
  

Infrastructure

• Coordinate with infrastructure team, suppliers, vendors, and service providers for timely and quality delivery of infrastructure.
• Liaise with all regulatory bodies for obtaining statutory/ mandatory approvals and consents.
• Oversee the progress of the project and report to Infrastructure department.
• Certify invoices of vendors for payment.
  
  

Systems Process and Initiatives

• Participate/ represent company in community initiatives.
• Standardize operational processes and strengthen periodic process audits.
• Ensure provision of quality service standards.
• Explore & facilitate improvement of services & new technology for enhanced efficiency.
• Coordinate with internal teams for DC-EC initiatives.
• Plan and adopt improvement initiatives as per company requirements.
  
  

Vendor Management

• Manage relationships with all facility management vendors and service providers.
• Conduct regular vendor performance reviews and implement corrective actions as necessary.
• Negotiate contracts, service level agreements (SLAs), and pricing with vendors.
  
  

Emergency Preparedness

• Develop and implement emergency response procedures and protocols.
• Coordinate drills and training sessions for emergency situations.
• Ensure compliance with all safety and emergency regulations.
  
  

Environmental Sustainability

• Implement sustainability initiatives to reduce environmental impact across facilities.
• Monitor energy consumption and waste management practices.
• Explore and implement green technology solutions where feasible.
  
  

Space Management

• Optimize space utilization and efficiency within the facilities.
• Plan and coordinate office relocations, renovations, and expansions.
• Maintain accurate records of space allocation and utilization.
  
  

Health and Safety Compliance

• Ensure compliance with all health, safety, and environmental regulations.
• Conduct regular inspections to identify potential hazards and ensure corrective actions are taken.
• Coordinate safety training programs for employees and contractors.
  
  

Financial Management

• Monitor and manage budgets related to facilities management.
• Review financial reports, invoices, and expenditures.
• Identify cost-saving opportunities without compromising quality.
  
  

Technology Integration

• Implement and manage facility management software systems.
• Explore and adopt new technologies for enhanced operational efficiency.
• Ensure integration with other company systems for seamless data flow.
  
  

Employee Engagement

• Foster a positive work environment through effective communication and engagement initiatives.
• Organize employee recognition programs and events.
• Solicit feedback from employees to improve facility services.
  
  

Continuous Improvement

• Lead continuous improvement initiatives across facility management functions.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Drive innovation and best practices within the facilities management team.
  
  

Experience and Qualifications

BA/BS degree in a concentration related to facilities management or minimum 7-9 years relevant work experience candidate to provide Facilities Management support to BMS Hyderabad site. This role ensures timely completion of all FM reports, ensures implementation of SOPs and Policies across site.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected] . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/

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