Head of People Services – SEA&I
Sanofi
Date: 1 week ago
City: Hyderabad, Telangana
Contract type: Full time
Job Title: Head of People Services – SEA&I
Location: Hyderabad
About The Job
Our ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years. With the creation of the new global business unit Business Operations, we are now elevating our commitment to innovation and excellence.
An Expert Leadership Team, Passionate About Leading High Performance.
We are building for the long term. We will bring people together – many of them in our four hub locations around the world - which will simplify processes, break down barriers and rapidly cross-fertilize the best ideas across Sanofi. Over time, we will incorporate selected new activities into our scope.
Main responsibilities:
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Location: Hyderabad
About The Job
Our ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years. With the creation of the new global business unit Business Operations, we are now elevating our commitment to innovation and excellence.
An Expert Leadership Team, Passionate About Leading High Performance.
We are building for the long term. We will bring people together – many of them in our four hub locations around the world - which will simplify processes, break down barriers and rapidly cross-fertilize the best ideas across Sanofi. Over time, we will incorporate selected new activities into our scope.
Main responsibilities:
- Be the People Services (PS) partner to the local business and provide value add services to key stakeholders through proximity, knowledge of local business, culture, and language. Deliver end to end services as per the Service Level Agreements (SLA) for the countries in scope.
- Ensure that the PS processes in scope are performed with an end-to-end perspective as per the Core Model making effective use of global tools and systems. Ensure delivery of quality service with consistency and reliability to all customers. Monitor KPIs and ensure issues are addressed in an effective and timely manner. Engage with key stakeholders and monitor customer satisfaction & feedback.
- Contribute to P&C committees in the cluster / country and/or Governance. Drive continuous improvement. Identify process improvement opportunities through elimination of redundant activities. Participate in process automation initiatives and ensure seamless adoption and transition.
- Participate in global projects as required. Contribute to business reviews and other leadership and governance boards. Supervise and develop the People Services teams in countries.
- Manage the relationship with key stakeholders at cluster, HUB or country level and provide front line services as per Service Level Agreements:
- EMD (Employee Master Data): maintain organization, positions and employee & contractor master data up to date and ensure data quality
- ELC (Employee Life Cycle): manage employee life cycle (hiring, onboarding, job changes, international Mobility, termination, offboarding) and related documents
- T2P (Time to Pay): work with the Payroll team (internal or external) to ensure seamless payroll processing. Administer absence & attendance, compensation, benefits, pensions etc.
- Ensure compliance of processes, transactions and reports with Sanofi policies and guidelines including data privacy (ie GDPR etc). Supervise and manage the retain PS team (:26 FTEs / :8 direct reports in 2 different countries). Build, document and transfer PS Core Model process knowledge (Level 6/7).
- Manage team / operational budget and headcount. Responsible for HYD Operations and ramp-up plan together with SEA&I retain organization. This position reports to the Head of People Services International MCOs and is part of the PS International MCOs leadership team. He / She works closely with P&C, Legal, Finance, ITS and Facilities management at regional and country levels and PS teams in countries and HUBs.
- Experience: Managerial / Hands on experience in HR, support areas, Operations or related field in an international, multicultural, complex environment
- Soft skills: Experience in working remotely with different teams
- Technical skills: HR operations
- Languages: Fluent in English.
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
Pursue progress, discover extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
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