Front Office Executive

Requisites Proven experience as front desk representative or another clerical position

Familiarity with office machines (e.g. fax, printer etc.)

Strong working knowledge of office procedures and basic accounting principles

Proficient in English (oral and written)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Presentable

Problem-solving skills

Customer service orientation

Great organizational and multitasking abilities

Job Description

Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department.

Greet the visitors at the office, register their names and contact details.

Maintenance of important documents, files, records and spreadsheets in an organized manner.

Provide assistance to the heads in the administration department.

Responsible for keeping all the stationary items, in the organization, up to date and order for fresh stock.

Supervise the housekeeping department and ensure that all the items are there in the stock.

Attending to a visitor or customer present physically at office and maintaining a positive atmosphere.

Sometimes be responsible for providing information about the services and products of the organization.

Adhere to all the safety procedures and keep the management informed about any kind of unsafe situation.

Responsible for attending meetings and trainings as per requirement, ensure the conference room is ready, arrange refreshments and also note down minutes of the meetings.

Responsible for conferring and coordinating with other departments.

Oversee sorting and distribution of incoming mail and prepare outgoing mail (envelopes, packages, etc.)

Operate office equipment, such as photocopier, printers etc.

Bookkeeping and issue invoices/cheques

privy to personal or sensitive information

Need to be trustworthy and respect confidentiality