Desktop Support Engineer

Gig Workplace


Date: 1 week ago
City: Chennai, Tamil Nadu
Salary: ₹65 - ₹80 per hour
Contract type: Full time
Skills:
Hardware and Software Installation, Troubleshooting and Problem Solving, Remote Desktop Support, Network Configuration and Support, Operating System (OS) Configuration and Support, LAN-WAN,

  • 9 to 10 hours Shift in a day
  • Provide first-line technical support for desktops, laptops, and peripherals
  • Install, configure, and troubleshoot hardware and software components on desktops and laptops
  • Diagnose and resolve technical issues related to operating systems, applications, and hardware
  • Manage and prioritize support requests through a ticketing system
  • Perform routine maintenance tasks, updates, and patches to optimize desktop performance
  • Set up and configure new desktops and laptops for users
  • Possess basic knowledge of computer hardware and Windows-based operating systems
  • Familiarity with networking concepts and protocols
  • Hands-on knowledge of crimping LAN cables and cabling
  • Configure and manage Wi-Fi routers and access points

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