Customer Support Executive
Magnum Group
Date: 1 week ago
City: Bhopal, Madhya Pradesh
Salary:
₹13,000
-
₹15,000
per month
Contract type: Full time
Skills:
Excellent communication skills, Problem-solving abilities, Empathy towards customers, Patience in dealing with difficult situations, Ability to multitask, Knowledge of product/service offerings, Attention to detail, Ability to remain calm under pressure,
Hiring for International Voice Process
Job Highlights
Designation: Customer Support Associate
CTC: 13000+1000 Incentive/- Per Month ( For Freshers )
CTC: 14000+1000 Incentive/- Per Month ( For Experience )
Location: Bhopal
Languages: English
Qualification: 12th pass/Graduate and above
Gender: Both
JobShift: Rotational
Training Period: 5k Stipend ( 15 DAYS )
Job Description
Answer incoming calls & out-going calls from customers with inquiries on product orders.
Analyze customer issues and assist in resolving within the required timeframe.
Coordinate with customers and ensure appropriate questioning to identify issues.
Manage all customer inquiries and summarize to present to management.
Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
Maintain accuracy of all data and verify the same for all customer services.
Proven customer service/support experience.
Excellent communication and presentation skills.
Ready for rotational shifts & rotational week offs.
Immediate Joiners Preferred.
Must have a good command & fluency in English.
Excellent communication skills, Problem-solving abilities, Empathy towards customers, Patience in dealing with difficult situations, Ability to multitask, Knowledge of product/service offerings, Attention to detail, Ability to remain calm under pressure,
Hiring for International Voice Process
Job Highlights
Designation: Customer Support Associate
CTC: 13000+1000 Incentive/- Per Month ( For Freshers )
CTC: 14000+1000 Incentive/- Per Month ( For Experience )
Location: Bhopal
Languages: English
Qualification: 12th pass/Graduate and above
Gender: Both
JobShift: Rotational
Training Period: 5k Stipend ( 15 DAYS )
Job Description
Answer incoming calls & out-going calls from customers with inquiries on product orders.
Analyze customer issues and assist in resolving within the required timeframe.
Coordinate with customers and ensure appropriate questioning to identify issues.
Manage all customer inquiries and summarize to present to management.
Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
Maintain accuracy of all data and verify the same for all customer services.
Proven customer service/support experience.
Excellent communication and presentation skills.
- Requirements:
Ready for rotational shifts & rotational week offs.
Immediate Joiners Preferred.
Must have a good command & fluency in English.
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