Customer care executive

Finderbro


Date: 1 week ago
City: Jaipur, Rajasthan
Salary: ₹13,000 - ₹20,000 per month
Contract type: Full time
Skills:
Bpo, Businees process outsourcing, Call center, Call center executive, Customer care, Customer care executive,

!!!!! Urgent Hiring!!!!!

Domestic BPO

Voice Process Associate

day shift

6 day working

Rotational shift

Salary 13-20k ctc

Location-Jagatpura,jaipur

drop cv to 9256162845

Note-Candidate Must have Good Communication

Qualifications And Skills

  • 1 to 3 years of experience in customer service or a similar role
  • Excellent communication skills, both verbal and written
  • Strong problem-solving and decision-making abilities
  • Ability to empathize with customers and provide personalized assistance
  • Proficient in using customer service software and CRM systems
  • Good multitasking and time management skills
  • Attention to detail and accuracy
  • Positive and professional attitude
  • Ability to work in a fast-paced environment
  • Fluency in English and Hindi

Roles And Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and satisfactory manner
  • Provide information and guidance to customers about our products and services
  • Update customer records and maintain accurate documentation
  • Collaborate with other teams to address customer needs and concerns
  • Follow up with customers to ensure their issues are resolved
  • Escalate complex cases to the appropriate departments
  • Meet and exceed customer satisfaction goals
  • Stay up-to-date with product knowledge and industry trends

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