Consumer Sciences Talent Community @ L'Oreal, R&I, Mumbai

"Do you like diving into data sciences top challenges and figuring out what the consumer wants?"

Then L'Oréal Research & Innovation might be exactly the place you have always been looking for !

For more than hundred years, L’Oréal believes that beauty needs Science. In a world now transformed by digital technology and the emergence of new scientific Domains, we are confident in our ability to turn these opportunities into major innovations, closely linked to the new consumer expectations all over the world. Science & Technology are allowing us to invent safe, trustable, sustainable & responsible beauty products and experiences that will change people’s lives.

L’Oréal R&I has continuously invested upstream in its research with a high level of ambition. Our 3800 L'Oréal R&I people are talented and highly skilled, located in major markets, working in a cooperative way, opened to the world.

As a Consumer Science specialist within the Evaluation Intelligence team, our roles require experienced qualitative and quantitative researcher, possessing excellent analytical, strategic thinking and collaboration skills responsible for leading studies for the different L’Oreal brands.

We do not have an open role right now but if you would like to be a part of the Consumer Science group at R&I and wish to be a part of our talent community, please do apply for an exploratory discussion with our teams.

In this group….

• Design and execute Qualitative and Quantitative consumer studies from inception to completion including study plan, target consumer selection, objectively define the success criteria and discussion guide for interview and moderation guides, focus groups execution, quant. questionnaire preparation, in-person and digital product evaluation.
• Information synthesis: Should be able to synthesize information on slides in a crisp manner, so as to communicate results and recommendations effectively.
• Able to analyze the outputs (simple and complex) and go beyond the facts, deep dive analysis and translating the data into meaningful findings, clear conclusions and actionable recommendations
• Experience in behavioral/ neuro science, predictive analysis, and data analytics
• Support new, forward thinking evaluation techniques, methodologies and strategies for the future of consumer evaluation
• Set up new online communities and conduct studies with the existing ones, to ensure deep insights are captured and provide direction to team in the delivery of product insights, action and results that create value for a consumer centric product development.
• Effective coordination with external agencies and internal stakeholders – briefing agencies fully, managing timelines, challenging timings and budget where necessary, ensuring good quality of output. Ability to select the most relevant agency, ensuring compliancy with legal requirements especially with new agencies, that would best answer our expectations/needs.
• Ability to work on numerous projects simultaneously in an efficient manner, with clear priorities, timelines and study plans.
• Masters with 5-10 years of qualitative and quantitative research experience across agency and client side
• High level of passion for consumer centricity during the product development process
• Previous project management experience; clear understanding of project set-up and timelines
• Ability to succinctly and visually represent key insights, using a story telling approach a must
• Self-motivated
• Excellent at interpersonal, communication (written & oral) and organizational skills
• Confident engaging with and presenting to senior executives and global teams