AM -Marketing & Communication - 10567

Job Purpose

Position responsible for execution of activities for establishing a strong Management Information system for Air Cargo business by way of Coordinating with relevant stakeholders and coming up of schedule MIS for management information and decision making. Support Management with required information through data analysis and presentation on Air cargo business and development of Cargo Annual Plan, Strategic Plan and its monitoring. Take up Project initiatives to promote Perishable Cargo Business at IGIA and enhance High Yield Tonnage and Contribute to increase Revenues.

Position responsible for execution of Business Development activities for establishing IGIA as a Cargo Hub and International Gateway of the country.

Take up Project initiatives to promote Cargo (International as well as Domestic) at IGIA to enhance Tonnage and Contribute to increase Revenues.

Promote Freighters @ IGIA with close monitoring of Slots

ORGANISATION CHART

Key Accountabilities

Accountabilities Key Performance Indicators

Cargo Business Development- International and Domestic

Drive performance of International and Domestic Cargo business on regular basis

Framework to increase International and Domestic Cargo business from DIAL

Market Study of Business out of India

Know-how of major Export and Import commodities

Processes followed for different commodities

Identification of target commodities based on its growth , demand and Air monopoly

In-depth Research on target commodities, priority based on seasonality in line with Govt.’s five year plan

Identification of challenges faced by the industry

Highlight requirement to the management and seek guidance for the way forward for execution

Participate in events and conferences

Identification of Product wise stakeholders

Representing DIAL in various trade forums

Stakeholder engagement- Govt. Authorities, Exporters, Freight Forwarders, CTOs

Prepare subject presentations for the management reviews

Initiated Projects to boost Export, Import and Domestic cargo Tonnages

Business cases for Customers

Development of untapped markets

Diversion from other airports to Delhi like Mumbai, Kolkata, Bangalore, Ahmedabad etc.

Key Account Management

Development of New Products

Co-ordination with CTOs and DIAL’s Ops team

AOP Target and YoY growth

Promote Freighters from IGIA

Route in demand Analysis

Key Account Management

Preparation of Business cases

Co-ordination with SLOTS

AOP Target and YoY growth

Business Reviews/Others

Preparation of Business reviews for management for BD (Head Cargo, CCO, CEO, BCM,GCM)

Presentations/Studies for Govt. bodies

Time bound

EXTERNAL INTERACTIONS

External

Shippers For Export, Import and Domestic Business – Building the product to increase Tonnage from Delhi International Airport

Freight Forwarders Building the product to increase Tonnage from Delhi International Airport

Cargo Terminal Operators For KAM’s one point of contact, coordinate for operational issues

Airlines For MI, space and products

Government Agencies For Cargo Business Development

Other Concerned Association

INTERNAL INTERACTIONS

Internal

SPG

DIAL Cargo Ops- ICMS Team

Security – For passes

Procurement

FMS – Customers Visits

Corporate Communications – Marketing Flyer Designing etc.

FINANCIAL DIMENSIONS

Annual Cargo Tonnage and Cargo Revenue

Other Dimensions

Reporting to Head Cargo Business Development

Education Qualifications

Academic Qualification (Required):

MBA-Marketing

Key Skills (Self):

Market Research and Market Intelligence Skills

Analytical

Proficient in MS office

Communicate effectively in business environment

Relevant Experience

Experience-Required:

Total No. years of Experience ~ 10 years

Total relevant No. years of Experience in BD ~ 5 years

COMPETENCIES

• Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
• Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
• Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
• Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
• Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
• Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
• Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
• Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
• Stakeholder Focus
• Networking
• Execution & Results
• Teamwork & Interpersonal influence
• Problem Solving & Analytical Thinking
• Planning & Decision Making
• Capability Building
• Strategic Orientation
• Personal Effectiveness
• Entrepreneurship
• Social Awareness
• Innovation
• Managing Change and ambiguity by creating Win-Win
• Determination(Contextual and Flexible)
• Learning Ability
• Making & Navigating proposals
• Scanning, Networking & External orientation