Telemarketer

Skills:
Telemarketing, telesales, Marketing,

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the companys clientele.

• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about products features, prices etc. and present their benefits
• Ask pertinent questions to understand the customers requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customers personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the companys reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
• Cold call people using a given phone directory to sell products or solicit donations
• Answer incoming calls from prospective customers
• Use scripts to provide information about products features, prices etc. and present their benefits
• Ask pertinent questions to understand the customers requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customers personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the companys reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; BSc/Ba is a plus
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; BSc/Ba is a plus