Team Lead - Operations
Equifax
Date: 5 days ago
City: Mumbai, Maharashtra
Contract type: Full time
Synopsis of the role
Experienced Data management professional with a demonstrated history of working in the financial services industry specially in Credit Bureau or bureau reporting with top lenders. Apt at Data Management end to end processing & owning the entire process, systems & people management, Customer relationship building, Credit Bureau Domain Knowledge, well versed or able to work with multiple complex and integrated systems.
What You’ll Do
Experienced Data management professional with a demonstrated history of working in the financial services industry specially in Credit Bureau or bureau reporting with top lenders. Apt at Data Management end to end processing & owning the entire process, systems & people management, Customer relationship building, Credit Bureau Domain Knowledge, well versed or able to work with multiple complex and integrated systems.
What You’ll Do
- Review and Delivery of all deliverables for repository wise data processing for internal/external stakeholders
- Customer First Culture - Focus on customer needs and create customer experiences with quality as centre point.
- Driving & managing team to consistently meet the business deliverables Addressing client escalations & building strong relationships
- Managing the testing and transition of information download, data processing and data analysis delivery for all new clients
- Automations in bureau processes to increase efficiencies, productivity, TAT reduction, increasing customer engagements & cost optimization
- Participate & driving key meetings related to Data Ops to understand, suggests & implement way-forward
- Reviewing the credit data analysis on SQL/multiple data analysis platform including Data Lever, Python, R, Tableau
- Work location of this role (You should be willing to work from our Mumbai Office)
- Qualification required for this role: Bachelor's degree or equivalent Experience required for this role: 7-9 years of relevant experience
- Credit Bureau Domain Knowledge Knowledge of database specific technology like SQL, RDBMS is a plus
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