SettleMed - Cluster Head - Sales

Immabeme Solutions


Date: 3 weeks ago
City: Meerut, Uttar Pradesh
Contract type: Full time
Key Responsibilities

  • Sales Leadership
  • Develop and execute sales strategies to achieve cluster-level targets and revenue goals.
  • Identify and pursue new business opportunities within the cluster, focusing on expanding hospital partnerships.
  • Ensure alignment of cluster operations with Settlemed's mission and the Ayushman Bharat Digital Mission (ABDM).
  • Team Management
  • Lead, mentor, and manage the performance of Sales Executives within the cluster.
  • Set individual performance benchmarks and conduct regular reviews to ensure accountability and motivation.
  • Facilitate training sessions to enhance the skills and capabilities of the sales team.
  • Client Relationship Management
  • Build and maintain strong relationships with hospital administrators and other key stakeholders.
  • Address and resolve client concerns promptly, ensuring high levels of satisfaction.
  • Promote Settlemed's value proposition effectively, aligning with client needs and industry standards.
  • Operational Efficiency
  • Oversee the seamless execution of sales processes, ensuring compliance with internal policies and ABDM guidelines.
  • Ensure accurate usage of CRM tools (Zoho CRM) for tracking leads, opportunities, and sales outcomes.
  • Prepare and submit timely sales performance reports to the Regional Sales Manager.
  • Market Expansion
  • Identify market trends and opportunities for expanding Settlemed's footprint within the cluster.
  • Drive initiatives for client acquisition, retention, and cross-selling of solutions.

Key Performance Indicators (KPIs)

  • Sales and Revenue Performance
  • Achieve 100% of cluster sales targets consistently.
  • Drive monthly revenue growth in alignment with regional goals.
  • Ensure timely revenue collection across all hospital accounts.
  • Client Acquisition and Retention
  • Onboard at least 20-25 new hospitals per quarter within the cluster.
  • Maintain a client retention rate of 90% or higher.
  • Achieve an average client satisfaction score of 4.5/5.
  • Team Performance
  • Ensure 80% of Sales Executives meet or exceed individual sales targets.
  • Foster a positive team culture with an annual team attrition rate below 7%.
  • Achieve at least 85% positive feedback from team members on leadership effectiveness.
  • Operational Excellence
  • Ensure 100% CRM adoption and data accuracy across the cluster team.
  • Submit error-free reports within designated timelines.
  • Drive 1-2 process improvements annually to enhance efficiency and client outcomes.
  • Market Expansion
  • Contribute to 20% growth in cluster market share annually.
  • Execute 2 innovative sales initiatives per year to capture untapped opportunities.

Qualifications And Skills

  • Education: Bachelor's degree in Sales, Marketing, or Business Management (MBA preferred).
  • Experience: 5+ years of sales experience, with at least 3 years in a leadership role.
  • Industry Expertise: Experience in healthcare solutions or SaaS-based sales is an advantage.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in CRM tools, particularly Zoho CRM.
  • Analytical mindset with the ability to interpret data and optimize performance.

Key Attributes

  • Goal-oriented with a strong focus on results.
  • Ability to build and sustain long-term client relationships.
  • Effective decision-making and problem-solving capabilities.
  • Adaptable to changing business needs and market dynamics.

(ref:updazz.com)

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