Senior UX Designer

Introduction

Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Role and Responsibilities

IBM Sustainability Software is responsible for creating software products that help our customers optimize operations and cost, while reducing waste and emissions. We are looking for a Senior UX Designer to help our Engineering Lifecycle Management product team build excellent customer experiences, informed by user needs. IBM’s Engineering Lifecycle Management (ELM) is a comprehensive end-to-end engineering solution that stands at the forefront of the market, seamlessly guiding users from requirements to systems design, workflow, and test management, extending the functionality of ALM tools for better complex-systems development.As the Senior UX Designer, you will partner with design researchers and others to understand user needs, design solutions, and validate those with customers. You will become an expert in the domain, drive stakeholder alignment, and demonstrate impact and influence on the product roadmap. Rigor, attention to detail, insatiable curiosity, comfort with ambiguity, and excellent time management will be critical to your success.Responsibilities * Collaborating with developers, architects, design researchers, and technical experts to conduct discovery projects. * Gathering, organizing, and synthesizing complex technical information from a variety of sources and creating artifacts that communicate that information to other designers.* Creating key UX artifacts such as concept maps, storyboards, taxonomies, prototypes, patterns, information architecture, workflows and design specifications.* Breaking down large projects into epics and stories that fit within the agile process.* Participating in reviews of design delivery work to ensure the discovery vision has been carried out.* Owning operational outcomes for discovery work, managing project tasks and deliverables using agile methodologies.* Driving alignment by collaborating with developers, marketers, product managers and other design teams to drive a shared understanding of users’ needs and behaviors.* Pursuing disciplined innovation, with emphasis on cross-functional collaboration, experimentation, and learning.* Contributing to a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.* Understanding business problems across our customer set in order to have context for deliverables.

Required Technical and Professional Expertise

• At least 7+ years of experience in solving complex user problems through user interface design, creating mockups and prototypes (low- and high- fidelity), as well as other design artifacts.
• Demonstrated evidence of managing relationships across the stakeholder spectrum (internally and externally with clients).
• Known for transformational leadership and sustained record of excellent design work and leadership.
• Experience with creating user scenarios for usability testing, analysis of industry trends, task analysis, workflow design, layout & composition and reporting conclusions in well-developed documents.
• Experience with design tools (Figma, Sketch, InVision, Adobe Creative Cloud, etc.).
• Strong communication, storytelling and documentation skills.
• Comfortable working in a dynamic, team based environment.
• Contribute to a positive critique and feedback culture, delivering feedback with honesty and kindness and receiving feedback with openness and a growth mindset.
• Portfolio of previous work must be presented incorporating UI designs and/or sketches that demonstrate an understanding of discovery, wireframing, interaction design and design best practices.
  
  
  

Preferred Technical And Professional Expertise

• Experience in enterprise software design and delivery
• Experience in mobile and desktop design and delivery
• Experience using and contributing to design systems
• Experience designing for AI
  
  
  

About Business Unit

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.