Senior Relationship Manager

JOB PROFILE

Position

Senior Relationship Manager

Location

Delhi

Reports to

Cluster Relationship Manager

Category

Retail Sales – NBFC

Reporting

Tushar Arora

Level

M7

Our

Purpose

At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be.

Our Values

• Commitment
• Innovation
• Empathy
• Collaboration
• Transparency
  
  

About Niva Bupa Health Insurance Company

Niva Bupa Health Insurance Company Limited (formerly known as Max Bupa Health Insurance Company Limited) is a joint venture between Fettle Tone LLP (an affiliate of True North Fund VI LLP), a leading Indian private equity firm, and the Bupa Group, a leading international healthcare company with a legacy of providing specialized healthcare services for over 70 years.

Niva Bupa’s growth story has been phenomenal. We are one of the fastest growing Stand Alone Health Insurers in the country with a current employee strength of 7000+ with growth rate of 154% since FY 20 and growing. We are a fully integrated health insurance provider with in-house claims processing; under-writing and servicing. Our goal is to achieve more than 10000 Cr GWP By 2027 & thus requires goal oriented individuals to be a part of this exciting growth journey to achieve it.

Niva Bupa is certified Great Place to Work for the 3rd year running and aims become one of the best workplaces in the BFSI industry.

Niva Bupa is an Equal Opportunity Employer committed to achieving diversity within its workforce, and encourages all qualified applicants to apply, irrespective of gender, age, sexual orientation, disability, culture, religious and ethnic background. At Niva Bupa 12% of our team handling roles are led by women. We welcome specially-abled professionals to join our team.

Key Roles & Responsibilities

Primary Role Description

The Relationship Manager in NBFC is responsible for developing and maintaining strong partnerships with external entities involved in distributing insurance products. They work to ensure smooth collaboration and the achievement of mutual business goals.

• Partner Relationship Management
• Product Knowledge
• Business Development
• Compliance and Regulatory Adherence
• Sales Support Data Analysis
• Contract Negotiation
• Customer Service
  
  

Key Roles & Responsibilities

A Relationship Manager in NBFC for insurance typically plays a crucial role in managing and enhancing the relationships between an insurance company and its third-party partners, such as brokers, agents, or financial institutions. Here's a job description for this role:

Key Requirements – Education & Certificates

Graduate & Post Graduate (In Any Field)

Key Requirements - Experience & Skills

• Interpersonal Skills
• Negotiation Skills
• Product Knowledge
• Problem-Solving
• Customer Focus
  
  

Key Functional Competencies

Functional competency

Beginner

Intermediate

Expert

Convincing skills

NA

Yes

NA

Product/Insurance Knowledge

NA

Yes

NA

Continuous Learning

NA

Yes

NA

Technology Proficiency

NA

Yes

NA

Team Work

NA

Yes

NA

Problem Solving &

Analytical Skills

NA

Yes

NA

Compliance& Regulatory Knowledge

NA

Yes

NA

Customer Focus

NA

Yes

NA

Comments if Any/ Add. Comp.

NA

NA

NA

Comments if Any/ Additional Functional Competency

Behavioral Competency

Behavioral competency

Beginner

Intermediate

Expert

Strategic Mindset

Yes

Yes

Yes

Entrepreneurship

Yes

Yes

Yes

Execution Excellence

Yes

Yes

Yes

Building High Performing Teams

Yes

Comments if Any