Sales Capability Manager - KYC

About PhonePe Group:

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

About PhonePe

PhonePe is the leader in UPI based payments in India. Our goal is to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our

money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity.

About The Role

The offline team is trying to achieve PhonePe’s goal by onboarding every merchant across the country to accept PhonePe. We at the Sales capability team are building a sales training engine which will enable the sales team to do their job effectively.

What will you do?

As a Sales capability manager, you will be responsible for overseeing the team of regional sales capability managers, training needs analysis, quality reviews, leadership induction and tracking and giving visibility of various training interventions done by the training team.

You will lead, provide direction, help people grow and guide the day-to-day operations of yourassigned sales training team

 Assess capability gaps, devise strategy and programs/curriculums to bridge the gaps/needs identified

 Hold individual review meetings and weekly team meetings

 Partner with different sales teams to design & optimise curriculum, training programmes to deliver high impact training sessions

 Help the sales team to achieve their goals by delivering on your team’s monthly objectives.

 Review impact of all programs delivered. Time to time customisations to meet business and organisation needs.

 Help the team with all the resources they need to do their job effectively

 Work closely with internal support teams or external vendors to solve for any training related requirements

 Keep evolving with the new and innovative training methods

What you should have?

 Ability to inspire a large team and lead them in a unified direction towards a common vision

 Demonstrate a positive attitude and should be passionate to train. Willing to roll up your sleeves and get things done

 Data-driven: Keen interest in evaluating product/market/vertical situations, analysing raw data, and transforming it into actionable training strategies.

 Liaise with all teams to create and implement strategies, structure, budget, and vision

 At least 5 - 7 years relevant work experience and spent 2-3 year managing large training teams

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
  
  

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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