Sales and Support Executive

ZixiSoft Technologies


Date: 1 day ago
City: Jodhpur, Rajasthan
Salary: ₹10,000 - ₹15,000 per month
Contract type: Full time
Remote
Skills:
Negotiation, Communication, Relationship Building, Product Knowledge, Closing, Prospecting, Customer Service, Time Management,

Industry: EdTech

Job Type: Permanent | Work from Home

Experience Required: 6 months - 1 year

Salary: 10,000 - 15,000 per month

Roles And Responsibilities

Customer Support:

  • Solve customer queries related to the platform, courses, and examinations.
  • Provide timely assistance to students facing any issues with their learning experience.

Sales And Outreach

  • Utilize data and leads provided on our CRM to contact students.
  • Guide students about the courses available on the platform.
  • Convince and motivate students to purchase courses by clearly explaining their benefits.

Relationship Management

  • Build and maintain strong relationships with prospective and current students.
  • Address student concerns proactively to enhance their experience.

Target Achievement

  • Work towards achieving weekly and monthly sales goals.
  • Maintain detailed records of calls and sales outcomes on the CRM platform.

Skills And Requirements

  • 6 months to 1 year of experience in customer support or sales (EdTech experience is a plus).
  • Excellent communication and interpersonal skills.
  • Ability to convince and motivate students with a problem-solving approach.
  • Basic knowledge of CRM tools and MS Office.
  • Self-motivated and target-driven attitude.
  • Ability to work independently in a remote environment.

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