Relationship Manager BBG-Portfolio
IDFC FIRST Bank
Date: 2 days ago
City: Hyderabad, Telangana
Contract type: Full time
Job Title –Portfolio & Service Manager
Function/ Department: Business Banking
Responsibilities
Roles & Responsibilities:
Educational Qualifications:
Graduation: Any Graduate
Experience: 2 to 5 years of relevant Business Banking Experience
Function/ Department: Business Banking
Responsibilities
Roles & Responsibilities:
- Responsible for WC customer portfolio and its health for Business Banking (MSME) segment of customers
- Responsibility in respect of portfolio will be:
- Optimum utilisation against approved DP by the customer
- Portfolio health in terms of interest servicing, DPD, deferral closures and covenant fulfilment by due date.
- Monitor and maintain optimum churn by the customer in the account.
- Working on ‘Early Warning Signal’ triggers, taking necessary action with the customer and responding to internal stake-holders – Product, Portfolio and Risk team
- Timely renewals of Limits, including enhancements, if any.
- Scoping the Portfolio for cross-sell by RMs and improve Portfolio Product Holding by way of deepening and cross-sell.
- Migrate customers to use on-line channels such as internet banking, mobile app, door-step banking etc.
- Ensuring adherence to the credit policy, internal policy, RBI guidelines, and other guidelines.
- Regular client visits for the credit monitoring and filing visit reports from time-to-time.
- Highlight potential stress cum risk on portfolio to internal stakeholders such as credit, risk and product team.
- Suggest policy and process changes to improve customer experience from time to time.
Educational Qualifications:
Graduation: Any Graduate
Experience: 2 to 5 years of relevant Business Banking Experience
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