Manager Sales Administration

We are seeking an experienced and detail-oriented Manager for Sales Administration to oversee customer liaison, tender participation, logistics coordination, and financial documentation. The role involves ensuring seamless sales operations, timely delivery of buses and spares, and compliance with all administrative and financial processes.

Key Responsibilities:

Customer Liaison and Communication:

• Serve as the primary point of contact for customers, maintaining strong relationships.
• Manage verbal and written communication, including emails and formal correspondence.

Order Processing and Delivery Coordination:

• Handle purchase orders and ensure timely delivery of buses and spares.
• Oversee documentation for delivery, including invoices, delivery notes, and other related paperwork.
• Follow up on payments, TDS certificates, and confirmation of account balances.

Tender Management:

• Participate in STU/Private tenders and e-tendering processes.
• Coordinate with STUs for tender requirements and submission.
• Manage e-tender processes for scrap sales:
• Liaise with service providers for periodic scrap assessments.
• Obtain internal approvals and issue sale orders.
• Follow up with scrap customers for timely clearance and payments.
• Review and certify service provider bills.

Production and Logistics Coordination:

• Work closely with production teams to ensure readiness of buses as per customer requirements.
• Coordinate delivery with drivers and transporters.
• Negotiate with transporters, secure quotes, and obtain internal approvals for delivery logistics.
• Monitor transporter bills and ensure accurate certification.

Reporting and Documentation:

• Prepare and furnish sales-related reports for internal and external stakeholders.
• Ensure all documentation is accurate and compliant with company standards.

Payment and Financial Oversight:

• Track and follow up on payments from customers.
• Ensure compliance with financial processes, including TDS certificate collection and balance confirmations.

Requirement

Qualifications and Skills

• Educational Qualification: Bachelor’s degree in a relevant field
• Experience: 10–12 years in sales administration or a related field
• Desirable: Working knowledge of the SD module in SAP
• Strong verbal and written communication skills
• Proficiency in handling e-tenders and coordination with service providers
• Excellent organizational and time-management skills
• Strong negotiation skills for liaising with transporters and service providers