Manager - IT

Location Name: Pune Corporate Office - HO

Job Purpose

Bajaj Finserv Web is a critical component of the company’s omnipresence strategy. You will be working with India’s largest NBFC’s web technology stack, encompassing over 40 business lines and 230+ features, with nearly 500 million traffic and managing over 30,000 webpages.

It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products, ranging from consumer durables to home furnishings.

The Project Manager will play a crucial role in steering project execution, ensuring timely delivery of high-quality solutions, and driving overall project success to enhance client satisfaction and achieve organizational goals

Duties And Responsibilities

•  4 to 6 years of experience in project management, focusing on digital assets such as websites, portals, and hybrid mobile applications, with a solid background in Agile and Scrum methodologies
•  Should be able to create project plans & crum plans and ability to run requirement prioritizations with business.
•  Should have knowledge of running project governance.
•  Proficient in technology software development lifecycle : including requirements gathering, creation of technical user stories, creation of technical understanding document, technical development processes, Testing Phases (both IT and Business) , Release Management and Go Live
•  Basic understanding of leveraging GenAI to streamline tasks like reporting, analysis, and planning, improving project efficiency.
•  Familiar with the technical skills required for various roles, including Front-End (FE) developers, Full Stack vs. Database or Analytical skills.
•  Strong grasp of Agile lifecycle management and experience in managing multiple PODs (Project Operations Divisions) and running Scrum and Agile processes.
•  Relevant certifications in project management are preferred
•  Experience with project management tools such as Azure Devops,Jira, Confluence, Trello, MS Projects, MS Planner, or similar is required
•  Ability to monitor and deliver key KPIs that define project delivery and account performance.
  
  
  

Key Decisions / Dimensions

•  User Story Acceptance
  
  
  

o Should be able to deny if the requirements are not clear

o Should be able to deny if the capacity not available

o Should be able to highlight any dependenciesif the committed dates are under risk

o Escalate production issues within the PODs to get them fixed within the SLA

Major Challenges

•  Gaining Functional Knowledge of the Bajaj Ecosystem
•  Business Requirement Document Closure
•  Creation of Technical User Stories for Feature
•  Tech OPS Monitoring and IT Service Management
•  Driving co-ordination between Tech , QA and Digital Platform Teams
•  Ability to work under pressure in a dynamic and demanding environment is essential
  
  
  

Required Qualifications And Experience

•  Bachelor's degree in computer science, Engineering, or related experience; MBA or equivalent experience preferred will be preferred if coming from Technology background / exposure
  
  
  

Work Experience

•  Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules
•  2+ years of technical program management experience. Expertise of Project Management concepts like Agile, scrum meetings, Gantt charts, project planning including RAID and other similar concepts
•  4 – 6 years of experience working directly with development and testing teams
•  Experience in defining clearly identifiable work items, prioritizing tasks, and managing team of developers or analysts
•  Proven ability to apply best practices to the software development lifecycle based on experiences with number of agile and blended approaches, as well as effective coordination of implementations across teams using very different approaches
•  Participate in one or more scrum teams as a product owner to define goals, set priorities and manage backlog
•  Set criteria for release readiness with regards to functionality of the solution
•  Strong communication skills with diverse customers and audiences, across multiple disciplines and teams
•  Lead efforts to identify risks, resolve key project conflicts, and establish appropriate resolution paths
•  Domain expertise in NBFC and Financial industry is big plus
•  Understand change requirements and evaluate course corrections based on impact and extent of change
•  Conducting discussions with IT and front-end tech teams on major projects on issues related to deviations on delivery and timelines, and work on the revisions
•  Provide functional and technical support in resolving Production issues and Customer pain points
•  CMS Knowledge Is a Plus (i.e.: AEM, Drupal)
  
  
  

Skills Keywords: Project Management, Agile and Scrum practices, Kanban board, Financial Budgets, Resource Management, Business Anal