IT Engineer

About Wahed:

We have a passion to reduce financial inequality and exclusion by building world leading financial products and services aimed at giving access to all. We are a New York headquartered Financial Technology (FinTech) company focused on serving values-based (shariah compliant) digital financial services to retail clients globally, starting with wealth management. We have an impressive global team aligned with this purpose and are looking for trail blazers in their fields that will take our customer delivery to new levels. We can promise you a digital first and truly international culture, as well as a fascinating immersion into the world of FinTech and Islamic finance.

Job Brief:

This is a unique and exciting opportunity for an IT Engineer to be responsible for our India office's IT needs as well as working on global IT initiatives. They would join a tremendously hardworking, global and diverse technology team and work closely with the IT Lead. They need to have a passion for technology tempered by a level-headed approach to problem solving, along with a professional and kind attitude. 

Job Description:

• Responding to staff members' support requests.
• Contacting staff members directly to find out the nature of the problem.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and computer peripherals.
• Installing and upgrading operating systems and computer software.
• Troubleshooting networking and connection issues.
• Advising on software or hardware upgrades.
• Providing basic training in computer operation and management.
• Completing job reports and ordering supplies.
• Work on global IT initiatives.

Job Specification:

• Bachelor's Degree in Computer Science or related field.
• Prior experience with 1 -3 years as an IT engineer or related position.
• Advanced knowledge of computer hardware systems, chipsets, memory modules, peripherals and networking.
• Knowledge of popular operating systems, software applications, and remote connection systems
• Ability to solve complex hardware and software issues
• Ability to travel and work after hours when necessary.
• Excellent interpersonal skills
• Good written and verbal communication skills.