Information Technology System Administrator

NAVTOR is a world-leading software development company dedicated to creating innovative solutions tailored for the maritime industry. With a commitment to excellence and a focus on cutting-edge technology, NAVTOR has established itself as a trusted partner serving the global maritime industry. The company boasts a strong market share, which it has achieved through its unwavering dedication to high-quality e-Navigation solutions.

We are seeking a highly skilled IT System Administrator to join our team in Mumbai to manage, maintain, and secure our IT infrastructure. This role involves ensuring the smooth functioning of systems, optimizing performance, and implementing robust cybersecurity measures to protect organizational data and resources from threats.

Duties and responsibilities:

System Administratio

• n:Manage and maintain servers, networks, and IT infrastructure to ensure high availability and performanc
• e.Install, configure, and troubleshoot operating systems and application
• s.Monitor system performance and make recommendations for upgrades or optimization
• s.Provide technical support to resolve hardware, software, and network issue
• s.Understanding the scope and application of the product, including technical compliances, trouble shooting, configuration management, and well versed with SQL server, IIS, and other IT infrastructure error codes and their handling et
• c.Responsible for ensuring that all parameters of Installation checklist are met wit
• h.Responsible for IT related Onboarding & Offboarding of Employee
• s.Responsible for close out of IT related tickets raised in Fresh Desk related to products installed on NavB

ox
Cybersecuri

• ty:Enforce and implement cybersecurity policies, procedures, and best practices developed by Head Offi
• ce.Monitor for security breaches and respond to incidents prompt
• ly.Ensure compliance with industry standards and regulatory requiremen

ts.
Documentat

• ion:Document system configurations, processes, and security protoc
• ols.Maintain a full inventory, Track, and maintain status of all IT assets of the comp
• any.Stay updated on emerging technologies and threats, recommending proactive measu
• res.Achieve agreed KPI’s & any Ad-hoc Function as assigned by the reporting Mana

ger.
Qualificati

• ons: The candidate must have Bachelor’s degree in information technology, Computer Science, or a related f
• ield.Experience in IT System maintenance in Maritime Industry is desi
• rableHe/she must have 5 plus years in IT system administration or cybersecurity
• rolesHe/she must have Proficiency in managing networks, Network Troubleshooting firewalls, and security t
• ools.Proficiency in Microsoft 365 is a
• must.Proficiency in Microsoft Defender XDR & Cyber Security is desir
• able.Good Understanding of Intune, Entra ID, Autopilot would be a

plus.
Personal quali

• ties: Independent and ability to mult
• i-taskGood communication and interpersonal s
• kills.Keen attention to detail and a proactive approach to IT sec
• urity.Strong problem-solving and troubleshooting s

kills.
We can

• offer: A collaborative and diverse work environment that fosters teamwork and allows you to engage with colleagues who are dedicated to excellence in the maritime in
• dustry.Competitive benefits, including comprehensive medical coverage, generous paid time off (PTO), designed to support your well-being and promote a healthy work-life b
• alance.Challenging and innovative tasks that encourage creative problem-solving and contribute to impactful projects within the organi
• zation.Opportunities for personal and professional development through structured training programs, workshops, and mentorship, aimed at enhancing your skills and advancing your career traj