HR Analyst_Employee Relations

Lowe's India


Date: 3 hours ago
City: Bengaluru, Karnataka
Contract type: Full time
About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

Job Summary

The Associate Relations plays a pivotal role for the HRBP & HR leaders as the first-hand associate pulse provider, by being the gate keeper for all crucial process enhancement, managing critical performance / behavioral associate cases end to end and sharing insightful data to fact check & nudge to action. As a member of the Associate Relations team under HR function for Lowe’s India, AR is a key advisor to colleagues in various areas of HR within the complete associate life cycle.

Core Responsibilities

  • You will partner with the HRBPs to support on: associate engagement, associate connect, pro-active associate relations and associates exit.
  • You will counsel colleagues on a range of Associate policies and guidelines. You will be a key advisor to colleagues in various areas of HR within the complete associate life cycle.
  • Align all the AR efforts to Compelling Associate Experience
  • Drive efficiency and productivity through robust processes / practices helping HRBPs & other HR CoEs
  • Partner with CoEs to craft policies / processes with inputs coming through various touchpoints
  • Design a project framework for critical activities / deliverables
  • Define success measure for every task
  • Manage grievance redressal cases, PIPs and exit interviews
  • Build and develop SOPs for all the processes that AR manages
  • Provide support to associates in various HR-related topics and support the team maintain 100% SLA
  • Create effective analytical tools & reports to analyze employee information. Gather and analyze data like exit interview insights, Skip connects, learnings from AR cases and circle it back with HRBPs and improvise the process/experience

Years Of Experience

  • Minimum 2+ years of experience in Employee Relations / HR Generalist role

Qualification

  • Minimum Qualification
  • Bachelor’s degree
  • Preferred qualification Post Graduate in Human Resources

Skill Set Required

Primary Skills (must have)

  • Proven experience as an HR Generalist
  • Understanding of general human resources policies and procedures
  • Good knowledge of employment/labor laws
  • Constant desire for improving processes and providing the best experience for our Associates.
  • Skill to identify and eliminate time consuming manual tasks by automating them to the best extent possible, while not hampering the experience or process.
  • Positive attitude, ability to interact with diverse range of people in fair and consistent manner
  • Collaborative and professional, even when under pressure
  • Outstanding organizational skills and meticulous attention to details
  • Outstanding knowledge of MS Office; HRIS systems will be a plus
  • Excellent communication (verbal and written) and people skills
  • Desire to work as a team with a results-driven approach
  • Passionate and driven by ownership across all facets of the job requirement including people, business, culture & leadership.
  • Excellent interpersonal skills: approachable, insightful, good negotiator, ability to influence others.
  • Superior conflict resolution skills.
  • Ability to maintain a high level of confidentiality at all times.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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