Engineer, Lab Support

SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT!

Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it’s our people that make the connections happen.

WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions.

THE ROLE: Engineer, Lab Support

Duties And Responsibilities Include

• Patch Windows & Linux Operating Systems
• Set up Remote Access for Users
• Run system software upgrades on various infrastructure solutions, including (but not limited to) Modern Networking, Modern Platforms, and CyberSecurity
• Troubleshoot operational issues and work with Vendor support when needed to resolve problems
• Document the lab environment, including system designs and visual diagrams
• Learn as many lab systems as possible and take on more complex tasks, eventually capacity and performance for the environment.
• Assist in planning and implementation of upgrades
• The ability to work both individually and in a team environment in a highly collaborative manner, utilizing excellent interpersonal skills.
• Produce and maintain design, installation, and configuration documentation for supported systems.
• Manage user account creation and termination
• Interact with internal and external customers
  
  

Required Skills

• The candidate must have skills in one or more of the following areas:
• 4 - 5 years of IT experience with system administration or lab buildouts
• Experience with Networking products, including Cisco, Juniper, Aruba and Arista
• Experience with supporting and troubleshooting issues in a lab network
• Experience with documenting and editing processes and procedures
• Experience with Linux or Windows system administration
  
  

Shift Time

• Expected to cover USA Eastern Standard time zone
  
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  About Presidio
  
  Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DEI change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements.
  
  Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business. Presidio operates in 40+ US offices and offices in Ireland, London, Singapore, and India.
  
  For more information visit: http://presidio.com