Engineer 2 - Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.

Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

About the Team: 

The Virtual Services Gateway (vSG) team at Comcast focuses on deploying next-generation network services close to the customer edge. We manage a high-performance, software-driven platform designed for low-latency traffic forwarding and agile service creation. Our team ensures seamless integration with existing network elements and maintains high reliability and efficiency.

What You’ll Do

• Build, run and manage production and non-production infrastructure and components for our systems
• Participate in operational support for our systems by being on-call, responding to incidents and events.
• Work with other engineers, leads, and managers to assist in the introduction of new products and features.
• Assist with DevOps automation tasks and building/maintaining continuous integration (CI) and deployment (CD) pipelines.
• Contribute to the design, development, and testing of infrastructure and network solutions and components.
• Maintain regular attendance and be available for occasional nights, weekends, and overtime as needed.
• Perform other duties and responsibilities as assigned.
  
  

Skills & Experience We’re Looking For

• Required Skills:
• Programming/Scripting: Basic knowledge of Python or similar scripting languages.
• Cloud Technologies: Some exposure to cloud platforms like AWS, Azure, or GCP.
• DevOps and CI/CD: Introductory experience with DevOps tools and practices.
• VNF Functions: Awareness of Virtual Network Functions (VNFs) and their role in network management.
• Optional Skills:
• Linux Operating System: Basic proficiency in managing and configuring Linux environments.
• Networking: Understanding of network fundamentals including TCP/IP, routing protocols, and switching.
• Automation Tools: Familiarity with Ansible and/or Terraform for infrastructure automation.
  
  

Experience Level

• 2-3 years of relevant experience in Linux, networking, and automation tools, with optional exposure to programming, scripting, and cloud technologies.
  
  

This role is ideal for a junior engineer seeking to develop their skills in a dynamic and collaborative environment, working on innovative network management solutions.

 

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.
  
  

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  
  

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years