customer support - Hindi Language (Coimbatore )

Adam&EveInc


Date: 1 week ago
City: Coimbatore, Tamil Nadu
Salary: ₹150,000 - ₹250,000 per year
Contract type: Full time
Skills:
voice process, customer support, Hindi Native speakers, telecalling, Business Process Outsourcing (BPO), Voice Over IP (VoIP),

Greetings from Adam & Eve Inc,

We are hiring for Process Associates

This Recruitment proposal outlines the Hiring Description & our Company Informations.

Job Responsibilities

Customer Support:

Gather the Feedback from Customer & Maintain Long Lasting Relationship.

Handle inbound & Outbound calls from customers in a professional and courteous manner.

Listen attentively to customer inquiries, concerns, and feedback.

Provide accurate information and solutions to customer queries.

Documentation

Maintain detailed and accurate records of customer interactions in the CRM system.

Update customer profiles with relevant information.

Quality Assurance

Adhere to quality standards and ensure consistency in service delivery.

Participate in ongoing training to stay updated on product knowledge and customer service techniques.

Qualifications

Education:

Any Degree with computer Knowledge.

Communication Skills

Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.

Ability to articulate information clearly and concisely.

Previous experience in a customer service role is preferred but not mandatory.

Ability to handle a high volume of calls with a focus on quality service.

Ability to think on your feet and provide effective solutions.

Requirements

Immediate availability for joining.

Team Player

Ability to work collaboratively in a team-oriented environment.

Positive attitude and a willingness to learn.

No of Employees needed

  • Malayalam - 50
  • Hindi - 30
  • Telugu 30
  • Kanada - 20

Location: Lakshmi Mills, Coimbatore

No of Vacancies: 50+

Salary Range: 10,000 to 15,000 per month + incentives (Based on performance)

Contact Us

+91 9042220388

Mail Us: [email protected]

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