Customer Support Associate

OMSGURU Solutions PVT.LTD


Date: 5 days ago
City: Ahmedabad, Gujarat
Salary: ₹10,000 - ₹18,000 per month
Contract type: Full time
Skills:
Communication, Public Speaking, Convincing People,

  • Respond promptly and professionally to customer inquiries in person, by telephone, or by email
  • Maintain an updated knowledge of the organization's products, services, and customer service policies
  • Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
  • Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
  • Assist clients by demonstrating the use of goods and programs and answering any questions they may have
  • Establish and maintain good rapport with customers by using positive language and anticipating their needs

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