Customer Support
Black Bull Consultants
Date: 21 hours ago
City: Delhi, Delhi
Contract type: Full time
Identify and resolve customer complaints promptly.
Escalate unresolved issues to the relevant departments and follow up to ensure resolution.
Handle inbound and outbound calls professionally and courteously.
Respond promptly to customer queries via calls and chat platforms.
Deliver accurate and appropriate solutions to customer issues.
Provide seamless support across voice and non-voice platforms.
Ensure consistency in tone and service quality across all communication modes.
Blended Process
70% Chat And 30% Calls
Night Shift
2 Rotational off
Excellent comms
Written skill
5 Days working
This job is provided by Shine.com
Escalate unresolved issues to the relevant departments and follow up to ensure resolution.
Handle inbound and outbound calls professionally and courteously.
Respond promptly to customer queries via calls and chat platforms.
Deliver accurate and appropriate solutions to customer issues.
Provide seamless support across voice and non-voice platforms.
Ensure consistency in tone and service quality across all communication modes.
Blended Process
70% Chat And 30% Calls
Night Shift
2 Rotational off
Excellent comms
Written skill
5 Days working
This job is provided by Shine.com
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