Customer Success Associate

Prosperr.io


Date: 2 weeks ago
City: Jaipur, Rajasthan
Contract type: Full time
Responsibilities

  • Assist in managing customer relationships and ensuring they get the most out of our platform.
  • Collaborate with the Customer Success team to address customer inquiries and resolve issues.
  • Help track customer satisfaction and identify opportunities for improvement.
  • Gain hands-on experience in customer onboarding, training, and support processes.

Requirements

  • Experience: 0 to 1 years of experience in client-facing roles.
  • Education: Bachelor's degree in Engineering or a related field.
  • Skills: Strong communication and interpersonal skills, with the ability to effectively engage with customers and team members.
  • Attention to Detail: Excellent multitasking abilities with a keen attention to detail.
  • Technical Proficiency: Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and the ability to quickly learn and adapt to new software tools.
  • Attitude: Positive attitude, eagerness to learn, and a commitment to contributing to a collaborative team environment.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-first mindset.
  • Eagerness to learn and adapt in a dynamic environment.
  • Previous experience or coursework in customer service, sales, or a related field is a plus.

This job was posted by Annu Kumari from Prosperr.io.

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