Customer Service Consultant

TalentShape


Date: 1 week ago
City: Ludhiana, Punjab
Salary: ₹15,000 - ₹18,000 per month
Contract type: Full time
Skills:
good communication, Customer Service Management, Microsoft Excel, emailing, Sales, Convincing People,

Job description -Position : Customer Service Associate (Only Males)

Experience Fresher can apply

Salary 15k 18k + Overtime

Candidates required with good communication & convincing skills in English & knowledge of E-mail & MS-Excel.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the companys reputation
  • Keep records of calls and sales and note useful information
  • Location -Ludhiana ,Panjab

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