Branch Operations Manager-Micro Finance
IDFC FIRST Bank
Date: 10 hours ago
City: Ghaziabad, Uttar Pradesh
Contract type: Full time
Job Title – Branch Operations Manager- MBL
Business Unit – Retail Banking
Job Purpose
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship
Roles & Responsibilities
Graduate – Any Graduate
Experience: 2-5 Years of experience in Operations/ Customer Service.
Business Unit – Retail Banking
Job Purpose
Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship
Roles & Responsibilities
- Responsible for managing Micro business loan Disbursement.
- To maintain TAT & Quality of the files at the time disbursement
- Checking and disbursement of MBL cases on system based on the Company policy and parameters
- To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work
- Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
- Attract & retain best-in class talent to meet Bank's rapid growth targets
Graduate – Any Graduate
Experience: 2-5 Years of experience in Operations/ Customer Service.
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