Associate Operations

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Join the Allstate India!

Are you ready to dive into a role where every detail counts? We're on the lookout for a proactive Associate to become a vital part of our back-office process team! If you have top-notch English communication skills and thrive in a dynamic 24x7 shift environment, this is your chance to shine!

Why Work with Us?

At Allstate India, we believe in empowering our team members while creating a fun, collaborative atmosphere. Be part of a company that values your contributions and helps you grow your career!

Job Description:

We are looking for a detail-oriented and proactive Associate for our back-office process team. The ideal candidate should have excellent English communication skills and be comfortable working in a 24x7 shift environment. In this role, you will be responsible for handling essential operational tasks that support our front-line teams and ensure seamless business processes.

Key Responsibilities:

• Process and manage data entry, documentation, and administrative tasks with high accuracy.
• Review and verify documents and transactions for completeness and accuracy.
• Assist in maintaining databases and tracking systems to support daily business operations.
• Ensure adherence to company policies, procedures, and compliance guidelines.
• Collaborate with internal teams to resolve discrepancies or queries as needed.
• Prepare reports and provide timely updates to supervisors and relevant departments.
• Maintain a high level of confidentiality with sensitive information.
• Work in rotational shifts, including night shifts, weekends, and holidays, as part of a 24x7 support model.
  
  

Qualifications:

• Bachelors degree or equivalent education.
• Strong English communication skills, both written and verbal.
• High attention to detail and strong organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Basic knowledge of MS Office (Excel, Word, Outlook) and other standard office tools.
• Open to working in a 24x7 rotational shift environment (including nights, weekends, and holidays).
  
  

Preferred Qualifications:

• Previous experience in back-office operations, data entry, or related fields is an advantage.
• Ability to work independently with minimal supervision while being part of a team.
  
  

Primary Skills

Business Operations, Communication, Customer Centricity, Data Administration, Digital Literacy, English Communications, Learning Agility, Multitasking, Relationship Building, Results-Oriented

Shift Time

Shift C (India)

Recruiter Info

Aparna Takawale

atakc@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.