Associate - ITAM

ASSOCIATE - ITAM

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS.

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

ZS IT Support teams are aligned with the company’s business strategy and operating model and aims to provide its 10000 plus employees and their clients the right tools and information for high performance. The IT organization focuses on providing products and services to ZS to ensure successful business outcomes. This involves providing a scalable, sustainable and reliable IT infrastructure, customized applications, messaging and collaboration products, Business Intelligence and Database administration support along with a reliable 24*7 uninterrupted high-quality technology support services.

ASSOCIATE ITAM

Associate ITAM at ZS IT team will be responsible for providing supports to all global users on their software needs. Primarily handles software asset management activities like creating, updating, tracking, monitoring, and maintaining software licenses in software management database, as well as monitoring application usage, and reporting compliance of software usage. Associate ITAM works with different vendor to get the quote, review them internally and post approval process them for procurement. Working on opportunities to target unused or restricted software for re-harvest/redeployment. Person is responsible for tracking, Maintaining, and auditing the software records on periodic basis.

What You'll Do:

• Working with the IT Asset Management Team within areas or SAM and HAM.
• Managing request received from end user community for SAM and HAM within set protocols and SOPs by the team.
• Performing designated task within MS Excel for Software assessments with the help of the team,
• Triage cases to various support teams depending on the requirements shared by end users
• Updating Software and Hardware inventories manually depending on the requirement on the projects.
• Working along with the team as a team player to execute daily project functions.
• Supporting various IT functions for operational support.
• Create and update documentation related to software asset management processes and procedures.
• Responds to requests from managers, and team members, for specific Programs.
  
  

What You'll Bring:

• Possess Bachelor’s degree in information technology, computer science, or business administration, or in another related field
• Strong analytical and problem-solving skills.
• Excellent attention to detail.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong communication, interpersonal, team oriented, organizational, and service mindset.
• Self-motivated, goal oriented, and an innovative thinker
• Familiar with Microsoft O365 tools
• Should be quick learner and willing to take up new learning within the Software functions
  
  

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

To Complete Your Application:

Candidates must possess work authorization for their intended country of employment.

An on-line application, including a full set of transcripts (official or unofficial), is required

to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com