Assistant Manager - Warehouse Operations - Economic Zones - Nhava Sheva

DP World


Date: 1 week ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
Job Description

Key responsibilities

  • Shift Operations Management:
  • Oversee all warehouse activities during the assigned shift, including receiving, picking, packing, and dispatching of goods.
  • Coordinate with the team to ensure that all tasks are completed accurately and on time.
  • Monitor and manage shift schedules, break times, and overtime to maintain optimal productivity.
  • Team Supervision:
  • Supervise and guide warehouse staff, including data entry operators, forklift drivers, and labours
  • Assign daily tasks to team members and monitor performance to ensure standards are met.
  • Conduct regular team meetings to communicate shift objectives, updates, and safety protocols.
  • Inventory Management:
  • Monitor inventory levels and ensure accurate stock counts during the shift.
  • Ensure proper handling, storage, and labelling of goods to maintain inventory accuracy.
  • Assist in conducting regular cycle counts and physical inventory checks.
  • Safety and Compliance:
  • Enforce all health and safety regulations and protocols to maintain a safe working environment.
  • Conduct safety inspections and report any hazards or incidents immediately.
  • Ensure staff compliance with standard operating procedures (SOPs) and safety guidelines.
  • Process Improvement:
  • Identify and report any operational inefficiencies or bottlenecks.
  • Suggest improvements to workflow, processes, and layout to enhance productivity and reduce costs.
  • Assist in implementing new procedures and changes in warehouse operations.
  • Reporting and Documentation:
  • Prepare shift reports, including inventory status, staff performance, and any incidents or deviations.
  • Maintain accurate records of goods received, stored, and dispatched during the shift.
  • Communicate effectively with the Warehouse Manager and other shift incharges to ensure smooth handovers.
  • Equipment and Resource Management:
  • Ensure that all equipment (e.g., forklifts, pallet jacks) is in good working condition and used properly.
  • Monitor and manage the availability and use of necessary resources and materials for daily operations.
  • Client Coordination:
  • Assist in managing client-specific requirements and ensuring that their orders are processed accurately and on time.
  • Coordinate with the Warehouse Manager and client representatives to address any issues or special requests.
  • Training and Development:
  • Train new hires and existing staff on warehouse procedures, safety protocols, and equipment use.
  • Monitor staff performance and provide constructive feedback to promote continuous improvement.
  • Ensure that each team member has a designated backup to cover responsibilities in their absence.
  • Emergency Response:
  • Act as the first point of contact during emergencies, such as equipment malfunctions, safety incidents, or unexpected challenges.
  • Implement emergency protocols and coordinate with the appropriate teams for swift resolution.
  • QUALIFICATIONS & COMPETENCIES

Qualification & Competencies

  • Bachelor's Degree or equivalent; a degree in logistics, supply chain management, or a related field is preferred.
  • 6-7 years of experience in warehouse operations, with at least 4-6 years in a supervisory role.
  • Strong leadership and team management skills.
  • Proficiency in using warehouse management software (WMS) and Microsoft Office Suite.
  • Good communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Knowledge of health and safety regulations and procedures.

Preferred Qualifications

  • Certification in warehouse management or supply chain management.
  • Experience in a high-volume, multi-client warehouse environment.
  • Familiarity with lean management principles and process improvement initiatives.

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